Get Fast Support usning MSN

[sami]

Hi All,

Did you know that all new users and users with Gold or Silver Support can get instant help from us using our MSN account ezisolution@hotmail.com.
To get help, you have to be on our MSN account, if not, you have to email us first with your company name, your name, email address and the problem you are having, we then add you to our MSN contact list and contact you. Your system where the program resides must be on the internet. Once we establish contact using MSN, Open MSN Messenger, click on ACTIONS, and choose Request Remote Assistance then follow the prompts, we can then have access to your system, fix the problem on the spot if possible, if not, we will tell you the best course of action to take.

[Jaeger]

Having had first hand experience using this feature I can highly recommend if you are having difficulty that you need assistance with try "Get Fast Support using MSN"!

Top marks for this Sami!

[Rubenlao]

I need technical documentation for the cash drawer using serial port because I use "open cash drawer" command but still not opening

[sami]

see www.ezisolution.com/Cash_Drawer.pdf document on how to setup the cash drawer.

[point of sale]

This is for MSN Gold or Silver users only or for all the users..??

[sami]

The on-line support is for Gold members, who can use Skype to chat and call for prompt response.
We do not support MSN anymore, we found that skype is better for support and is also more secure.

[abdman]

there is a very nice program that acts exactly like remote desktop.
I use it even on my local network
http://www.teamviewer.com/download/vers ... ewerQS.exe

and its free

[movis]

I too use TeamViewer a lot for remotely supporting my Windows users. It's relatively small, and traverses most firewalls without any user configuration. Most of all it's dead quick and easy to direct a user over the telephone to install it.

[sami]

I do have to agree with you on Teamviewer, its a nice utility and is fast and secure, then only back draw is its inability for instant communications before the login is made, but once on-line, it works great.

[point of sale]

Thanks a lot sami for your reply..